Manage Your Devices and Improve Communication with Ease
Seamless setup with automatic device discovery and pre-configured IT settings
Configure, monitor, and update rooms with device health monitoring, alerts, and analytics
Get a consistent and optimized experience that supports how and where they work.
Windows x64, Windows ARM, and Mac
What’s New
- Shared Device Mode Support – To complement the recent release of Shared Device Mode for Poly Lens Cloud, Poly Studio Desktop now ensures that shared devices only appear in a user’s Studio Desktop app inventory while connected, keeping their inventory view clear and accurate.
- Battery Visibility Improvements – Battery icons have been enlarged throughout the app for easier readability, and battery percentage is now displayed when a device is charging to more easily see the charging progress.
- Calendar Widget Improvements – The calendar widget on the Studio Desktop home page is now clickable to view the displayed event on the calendar page, and events can now be dismissed on the home page to display the next upcoming event when desired.
- Video Device Renaming Support – Support has now been added to rename supported video devices that provide this functionality as an option.
- Revert Custom Name to Original Device Name – Devices with custom names can now be easily reverted to their original name simply by clicking the x icon while editing the custom name.
- Softphone Management Simplification – The Softphones & Media Players settings section for certain headsets has been removed for a simplified user experience, since all supported softphones and media players are enabled by default in Studio Desktop.
Fixed Issues
General:
- Fixed an issue where deployment of MacOS app via Jamf would sometimes fail.
Headsets:
- Fixed an issue where call detail records would not be sent from Studio Desktop to Poly Lens.
- Fixed an issue where Poly Voyager Legend 30 and Legend 50 headsets would display two battery charging icons instead of one.
- Fixed an issue where extra beeping tones may be heard on Poly Mission series headsets during Zoom calls on Mac.
- Fixed an issue where the answer call button on some headsets would not work for Avaya Workplace calls.
Video:
- Fixed an issue where Poly Studio V52/V72 certificates are invisible in the Studio Desktop app until relaunch and disappear after deleting one.
- Fixed an issue where Poly Studio P5 anti-flicker setting reverts to 60 Hz on Mac after the device is unplugged and plugged back in.
Displays:
- Fixed an issue where supported HP Displays would flicker when Studio Desktop is launched.
Known Issues
General: …
| Publisher | HP Inc. |
|---|---|
| Author | Plantronics, Inc. |
| Version | 5.2.0.741 |
| Release date | 2026-09-28 |
| License | Proprietary |
| Installer type | msi |
| Architecture | x64, arm64 |
| Package ID | Poly.PolyStudio |
| Install scope | All users |
winget install --id=Poly.PolyStudio -ewinget upgrade --id=Poly.PolyStudio -ewinget uninstall --id=Poly.PolyStudio -emsiexec /i "PolyStudio-5.2.0.741-x64.msi" /quiet /norestartmsiexec /x {49D7AAD4-9A0F-4248-B9CE-9C25937198BD} /quietWindows x64, Windows ARM, Mac
IMPORTANT The Poly Lens Desktop App has been updated to a new brand name and design with several key changes as highlighted here. Please note that Poly Lens Cloud and device management functionality has not changed. Poly Lens Desktop is now known as the HP Poly Studio Desktop App, or Poly Studio Desktop for short. With this rebrand, we have also updated our app’s look and feel, and further enhanced the end user experience with new functionality as described below. To read more about this change, please read about blog article for our Poly Studio announcement here.
What’s New
- Updated UI/UX – HP Poly Studio Desktop 5.0 introduces an exciting new, modernized end user experience with a new home page, device dashboard page, and flat inventory view. Wellness reminders have also been redesigned for an updated look and feel, and the application support and device support pages have been combined for more seamless switching between these areas.
- ARM-Based PC Support – Poly Studio Desktop 5.0 adds support for ARM-based PCs with an ARM-native version.
Note: Please see the Known Issues section below for specific ARM limitations in this release.
- HP Docks Support – HP G6 docks are now fully supported.
- HP Displays Support – For HP Series 3, 5, and 7. (Supported on Windows x64 Platform only) …
Poly Studio is proprietary software from HP Inc.. Check the publisher's license terms for pricing and usage rights.
The latest version is 5.2.0.741, released on Sep 28, 2026.
The download button links to the official installer published on swupdate.lens.poly.com, the same file Windows Package Manager installs. You can verify the downloaded file by comparing its SHA-256 checksum with faadcc953929ec08aa466f2e8bc1569a3259963ca39880ca4f966ece1e2a6d6b.
Poly Studio runs on Windows and is available for 64-bit (x64), ARM64 systems.
Run the offline installer with msiexec /i "PolyStudio-5.2.0.741-x64.msi" /quiet /norestart, or install it with Windows Package Manager: winget install --id=Poly.PolyStudio -e --silent.
Open Settings › Apps › Installed apps, find Poly Studio and select Uninstall. From the command line, run winget uninstall --id=Poly.PolyStudio -e.
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