The desktop companion application serves as a backup system for the web application for Dynamics 365 Contact Center, so customer service representatives can continue customer conversations without int
The desktop companion application serves as a backup system for the web application for Dynamics 365 Contact Center, so customer service representatives can continue customer conversations without interruption during web application issues.
| Publisher | Microsoft Corporation |
|---|---|
| Version | 1.9.26273.1 |
| Release date | 2026-09-30 |
| License | Proprietary |
| Installer type | wix |
| Architecture | x64 |
| Package ID | Microsoft.Dynamics365ContactCenterDesktop |
| Dependencies | Microsoft.VCRedist.2015+.x64 |
winget install --id=Microsoft.Dynamics365ContactCenterDesktop -ewinget upgrade --id=Microsoft.Dynamics365ContactCenterDesktop -ewinget uninstall --id=Microsoft.Dynamics365ContactCenterDesktop -emsiexec /i "Microsoft.Dynamics.CompanionApp.Installer.msi" /quiet /norestartmsiexec /x {32C98FA5-E983-4B1B-8F15-C310983720DE} /quietDesktop companion application for Dynamics 365 Contact Center is proprietary software from Microsoft Corporation. Check the publisher's license terms for pricing and usage rights.
The latest version is 1.9.26273.1, released on Sep 30, 2026.
The download button links to the official installer published on download.microsoft.com, the same file Windows Package Manager installs. You can verify the downloaded file by comparing its SHA-256 checksum with 1fdfb27c3c7af22bbfc8438bd6e93eaf2374c7972b58d018da79c4662e070311.
Desktop companion application for Dynamics 365 Contact Center runs on Windows and is available for 64-bit (x64) systems.
Run the offline installer with msiexec /i "Microsoft.Dynamics.CompanionApp.Installer.msi" /quiet /norestart, or install it with Windows Package Manager: winget install --id=Microsoft.Dynamics365ContactCenterDesktop -e --silent.
Open Settings › Apps › Installed apps, find Desktop companion application for Dynamics 365 Contact Center and select Uninstall. From the command line, run winget uninstall --id=Microsoft.Dynamics365ContactCenterDesktop -e.
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